Having trouble connecting your Samsung TV to Wi-Fi? You’re not alone.
Many Samsung TV owners have reported issues with their smart TVs not detecting or connecting to their Wi-Fi or wired internet network.
This can be super frustrating, especially when you’re trying to stream your favorite shows or movies.
The good news here is that there are several troubleshooting steps you can take to fix the problem.
In this article, we’ll walk you through some of the most common solutions to help you get your Samsung TV connected to Wi-Fi again.
Whether you’re dealing with a Samsung Smart TV or a standard Samsung TV, these tips should help you resolve the issue and get back to streaming your favorite content in no time.
Troubleshooting
If your Samsung TV won’t connect to WiFi, there are a few troubleshooting steps you can take to try and fix the issue.
Here are some sub-sections to help you troubleshoot:
Check Network Settings
The first step in troubleshooting your Samsung TV’s WiFi connectivity is to check your network settings.
Go to the Settings menu on your Samsung smart TV and select Network.
Check that your WiFi network is selected and that the password is correct.
You can also try resetting your network settings by selecting Reset Network Settings.
If your TV still won’t connect to WiFi, try moving it closer to your router or using an ethernet cable to connect directly to the modem.
Restart TV and Router
Another common fix for WiFi connectivity issues is to restart both your TV and router.
First, unplug your TV from the power source and wait for 30 seconds.
Then, unplug your router and wait for another 30 seconds. Finally, plug both devices back in and wait for them to fully restart.
Update TV Firmware
If your Samsung TV is still not connecting to WiFi, it may be due to outdated firmware.
Check for any available updates by going to the Settings menu and selecting Support.
Then, select Software Update and choose Update Now.
If there are no updates available, contact Samsung customer support for further assistance.
By following these troubleshooting steps, you can hopefully resolve any issues with your Samsung TV’s WiFi connectivity.
Section 3: Advanced Troubleshooting
Reset TV to Factory Settings
If basic troubleshooting steps didn’t work, resetting your Samsung TV to its factory settings might help.
This will erase all the settings and data from your TV, so make sure to back up any important data before proceeding.
To reset your Samsung TV to its factory settings, follow these steps:
- Press the Menu button on your remote control.
- Select Support, then Self Diagnosis, and then Reset.
- Enter your PIN (default is 0000) if prompted.
- Select Yes to confirm the reset.
Check Router Settings
If your Samsung TV still won’t connect to Wi-Fi, it’s possible that the issue is with your router.
Check the router settings to ensure that it’s not blocking the TV’s connection.
Here are some things to check:
- Make sure that the router is turned on and working properly.
- Check that the Wi-Fi password is correct and that the TV is trying to connect to the correct network.
- Make sure that the router’s firmware is up to date.
- Check that the router’s security settings are not blocking the TV’s connection.
Contact Samsung Support
If you’ve tried all the basic and advanced troubleshooting steps and your Samsung TV still won’t connect to Wi-Fi, it’s time to contact Samsung support.
They can help you diagnose the issue and provide solutions specific to your TV model.
You can contact Samsung support through their website or by calling their customer support hotline.
Make sure to have your TV’s model number and serial number on hand when you contact them.
Conclusion
Having a Samsung TV that won’t connect to WiFi is super frustrating, but there are several solutions to try.
First, it’s important to ensure that your TV is within range of your WiFi network and that your network is functioning properly.
You can also try resetting your TV and your WiFi router to see if that resolves the issue.
Additionally, updating your TV’s firmware and checking for any software updates can also help.
If none of these solutions work, it may be time to contact Samsung customer support for further assistance.
They can likely help you troubleshoot the issue and provide more personalized solutions for your specific TV model.
Overall, there are several steps you can take to try and fix your Samsung TV’s WiFi connectivity issues.
By following the tips in this guide and reaching out to Samsung support if needed, you can get your TV back up and running in no time.